Picking the Right POS for Your Business

At‑a‑Glance: Start with jobs‑to‑be‑done, not a spec sheet. Make vendors prove workflows in a day‑in‑the‑life demo, then run a short pilot before you commit.

Step 1: Gather Requirements

• List top workflows (open/close, refunds, exchanges, online orders).
• Identify must‑have integrations (accounting, ecommerce, loyalty).
• Note constraints: counter space, kitchen distance, Wi‑Fi quality.

Step 2: Build a Shortlist

• Separate restaurant and retail specialists from generalists.
• Ask about hardware lifecycle and replacement programs.

Step 3: Demo Your Actual Day

• Use your menu/catalog and real scenarios.
• Test bottlenecks: split checks, exchanges, busy‑hour KDS.

Step 4: Pilot & Decide

• Run a two‑week pilot on one lane/section.
• Score usability, support responsiveness, and reporting.
• Compare total cost of ownership—not just the monthly fee.

MPG Fit Guide

• Vertical‑specific bundles with clear pricing.
• On‑site or remote installs and training.
• US‑based support and a named rep.

FAQ

What about my existing gift/loyalty? We’ll map migrate‑or‑integrate options before go‑live.

How long should a pilot run? Long enough to include a busy daypart and a slow one—usually 10–14 days.